Last Updated: November 2025
Welcome to www.coinshoppee.com (“Website”), owned and operated by CoinShoppee, located at:
27, Tiruveedhi Amman Kovil Street,
VGP Avenue, Seethapathy Nagar,
Velachery – 600042, Chennai, Tamil Nadu, India.
By accessing, browsing, or purchasing from our website, you agree to be bound by the following Terms & Conditions. If you do not agree, please refrain from using the website.
✅ 1. General
- CoinShoppee is an online platform selling collectible coins, banknotes, tokens, numismatic accessories and related products.
- The term “User” or “Customer” refers to anyone visiting, registering, or making a purchase on the website.
- We reserve the right to update, modify, or change any part of these terms without prior notice. Continued use of the website indicates acceptance of such changes.
✅ 2. Product Information & Authenticity
- All items listed are collectibles. Most are old or discontinued items and may include signs of natural wear, aging, scratches, stains, mint errors, or circulation marks.
- Product images are for reference only. Actual item may vary slightly in color, condition, year, mint mark, packaging, or appearance.
- CoinShoppee guarantees that all items sold are authentic to the best of our knowledge.
- Grading mentioned (if any) is based on standard industry practices but may vary from grader to grader.
✅ 3. Pricing, Offers & Payment
- All prices displayed are final and inclusive of applicable taxes.
- Prices may change at any time due to market conditions, stock, or availability.
- We accept online payments through secure payment gateways only.
- Orders are confirmed only after a successful payment transaction.
- In case of pricing errors or glitches, CoinShoppee reserves the right to cancel or revise the order.
✅ 4. Order Acceptance & Cancellation
- CoinShoppee may refuse or cancel any order for reasons such as:
- Unavailability of product
- Incorrect pricing
- Payment failure
- Fraudulent activity or suspicious account behavior
- If payment was made, the amount will be refunded within 3–7 business days.
✅ 5. Shipping & Delivery
- Orders are shipped within 3 working days from order confirmation.
- Courier tracking details will be provided upon dispatch.
- Delivery time varies by location and courier service.
- CoinShoppee is not liable for delays caused by courier partners, weather, holidays, or unexpected disruptions.
- Once the package is handed over to courier, ownership transfers to the customer.
✅ 6. Returns, Replacement & Refund
- Due to the collectible nature of products:
✅ Returns are accepted only if the item received is damaged or incorrect.
❌ Returns due to change of mind or condition expectation will not be accepted. - Customers must contact us within 48 hours of delivery with images/video as proof.
- Refund/replacement will be processed only after verification.
✅ 7. User Account
- Users must provide accurate name, address, email, and phone details.
- Any misuse of website, fraud, or attempt to place fake orders will result in account suspension and legal action.
✅ 8. Intellectual Property
- All website content including text, data, images, product photos, and videos is the property of CoinShoppee.
- Copying, downloading, or distributing content without written permission is strictly prohibited.
✅ 9. Limitation of Liability
- CoinShoppee is not responsible for:
- Minor cosmetic variations in products
- Delay in courier delivery
- Loss or damage after package delivery confirmation
- Maximum liability for any claim shall never exceed the value of the product purchased.
✅ 10. Governing Law
- These terms shall be governed by the laws of India.
- All disputes will fall under Chennai, Tamil Nadu jurisdiction.